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How do I change or cancel my plan?

Upgrading, downgrading and cancelling, and when each one takes effect.

Updated Oct 17th, 2026

Everything is in Settings › Plan.

Upgrading

An upgrade starts straight away. You pay the difference between the two plans' prices for your billing period, from your wallet, a saved card or a new card. Your new plan's price applies from your next renewal.

Downgrading

A downgrade takes effect when your billing period ends. You keep your current plan's features until then, and you can select Keep to undo it.

Cancelling

Your plan stays active until the end of the period you've paid for. After that, it doesn't renew and you won't be matched with new jobs. You can select Resume plan any time before the period ends.

Important: Plan payments are not refunded when you cancel or downgrade part way through a period, unless we charged you by mistake.

Related articles

  • Which plan is right for me?How the Solo Artisan, Workshop and Studio plans differ, and what each one needs.
  • How do plan renewals and payments work?Paying for your plan, automatic renewal, saved cards and paying from your wallet.

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  • Downgrading
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