Every job moves through six stages: Design, Materials, Frame, Assembly, Finishing and Delivery. At each one you send photos to show the work is done, and your project lead reviews them.
Sending proof
- Open the job from your dashboard.
- On the current stage, add between 3 and 6 photos of the work. You can add a note too.
- Send it. The next stage opens straight away, so you can keep working while it's reviewed.
How it's reviewed
Your project lead approves the stage or sends it back, within 24 hours. Sundays (Lagos time) are not counted.
If a review of the Design to Finishing stages runs late, you get time back: 1 extra day on your due date for every 12 hours it's late. You don't need to ask for it.
If a stage is sent back
You'll see the reason on the job. Fix the work, then select Upload new proof. The stages after it wait until the new proof is in.
A stage sent back costs no money, but it costs points and means the on-time bonus is lost, so it pays to get it right first time.
When you deliver
Delivery is the last stage. What happens next, sign-off, your rating and the 7-day window, is explained in What happens when I deliver a job?.